Case study

OzCar

Discover how Ellby helped OzCar streamline their document management, securely scanning and uploading Deal Packs, improving efficiency, and freeing up valuable office space.

Let's Talk Solutions

Building the 'Deal Pack' Super Highway

Ellby's FileBound Cloud Hosted solution enabled OzCar to scan and upload Deal Packs securely from any yard, enhancing efficiency and freeing up office space.

We aimed to make significant changes by:

Implementing a cloud-based solution to eliminate physical document storage and streamline Deal Pack management.

Enabling secure onboarding of Deal Packs from any yard, improving operational efficiency.

Ensuring immediate access to information, enhancing customer service and staff satisfaction.

About OzCar

OzCar, formerly known as AFS, is one of Australia's largest locally-owned car dealers, operating twenty two sales yards across the country. Specialising in high-volume car sales to both commercial and domestic customers, OzCar generates numerous customer Deal Packs for each vehicle purchase. The company’s Lansvale yard serves as the head office, previously handling physical document storage and management for all yards.

With a commitment to improving operational efficiency and customer service, OzCar partnered with Ellby to implement a cloud-based document management solution, transforming their Deal Pack management process and freeing up valuable office space for higher-value purposes.

The Challenge

OzCar faced costly management of physical documents, increasing expenses in line with sales growth, and management's inability to have a centralised document management system for Deal Pack status tracking.

A simple icon of a magnifying glass, respresenting attention to detail or investigation.

Office Space Consumption

Physical document storage consumed valuable office space, limiting its use for higher value purposes.

A simple icon of a stopwatch, representing time.

Inefficient Document Retrieval

Staff spent excessive time searching for files, impacting customer service and efficiency.

A simple icon of a location point with a checkmark.

Lack of Centralized Management

Management struggled with the absence of a centralised document management system for Deal Pack status tracking.

Why OzCar chose Ellby

Our Experience

Ellby's extensive experience in document management and workflow automation, combined with successful integration with existing systems, made them the ideal partner for OzCar.

Guaranteed success

Ellby's FileBound Cloud Hosted solution, known for its secure and user-friendly features, was quickly adopted by OzCar staff, significantly improving document management efficiency.

What we did

Ellby implemented a FileBound Cloud Hosted solution, enabling secure scanning and uploading of Deal Packs from any yard, automating document management, and enhancing workflow efficiency.

Discovery

Identified inefficiencies in OzCar’s physical document management, highlighting the need for a cloud-based solution to improve space utilisation and operational efficiency.

Implementation

Deployed Ellby’s FileBound Cloud Hosted solution, integrating with existing systems, enabling secure scanning and uploading of Deal Packs, and automating workflows.

Results

Freed up valuable office space, halved the time spent on filing and scanning, and improved immediate access to information, enhancing customer service and staff satisfaction.

Review

Continuous feedback confirmed substantial efficiency gains and high user satisfaction, ensuring the solution met OzCar’s evolving needs.

Success!

Ellby's solution revolutionised OzCar's document management, automating the scanning and uploading of Deal Packs and freeing up valuable office space. The integration with existing systems halved the time spent on filing and scanning, providing immediate access to information, and significantly enhancing customer service and staff satisfaction.

The implementation of the FileBound Cloud Hosted solution ensured secure and efficient management of Deal Packs across all yards, setting a new standard for operational efficiency and paving the way for future expansions in document management capabilities. OzCar’s collaboration with Ellby exemplified their commitment to leveraging technology for operational excellence and future growth.

50%

Time reduction in scanning and filing

Locations Nation-wide

Recent Case Studies

Solving Sales Order Processing - Mayo Hardware & Ellby

"We have been able to gain an immense amount of productivity... [Ellby] really strove to work with us to continually finesse and add innovation..."

Digitising Patient Records - Nelson Marlborough & Ellby

Advanced capture solutions reduce hospital patient records, eliminating daily paper filing and showcasing significant efficiency gains.

Automating AP Processing - RDO Equipment & Ellby

"Where once we only had a monthly solution for supplier processing, that process has been cut down to a two to three-day cycle."

Book a consult

Talk to us about taking control of your invoices and getting more from your business.

Let's Talk Solutions