Business Processes Outsourcing
Our powerful document management, document capture and data extraction technology can provide seamless processing capabilities to transform your go-to market.
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Business Process Outsourcing (BPO) Solutions
Time is money when you are processing large jobs in your bureau, and high labour costs can decrease profitability on outsourcing jobs.
Manual entry errors and slow production time can have a negative impact on project delivery. Ellby have several products that were born in the service bureau environment, so they are built and tested for maximum throughput and minimal labour time when processing scanned documents.
Whether you are a small bureau just getting started or a large outsourcing firm processing tens of millions of images per month, Ellby’s document management, capture and data extraction technology can provide seamless processing capabilities and allow you to integrate with all the common ECM formats. If you have no ECM we can then use FileBound to provide a powerful home for the created content.
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Simple Scan/Import Workflow Setup
Whether you’re scanning documents from a dedicated scanner, network scanning device or microfilm/microfiche machine, or you are importing digital documents from a folder or legacy document management system, Ellby provides the integration to make it happen. Our simple setup wizard and document type templates provide for fast job setup and simple job edits, even to existing batches.
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Flexibility and Versatility
Ellby's capture and data extraction software is flexible enough to deploy in any environment, including in our Secure Cloud, and versatile enough to integrate with the scanning hardware and systems of your choosing. Furthermore, solutions provide integration with all the major Line-of-Business systems, allowing service bureaus the freedom to utilise different systems for various jobs as needed. The software's scalability makes it the perfect solution for bureaus of any size and layout. For those that need a distributed indexing option, Mailroom, our browser-based distributed indexing program, provides quality assurance and indexing capabilities from any approved, compatible device.
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Fast, Efficient Quality Assurance
Most capture applications are lacking when it comes to validating data entry and image quality. Our QA module has dual views, providing for a simple data view spreadsheet and an in-depth tree view for batch, folder document and page level quality assurance. Perform image processing, bate-stamping, redaction and more with this easy-to-use tool. Ellby are also able to do the validation for you in our dedicated offshore Premium Data Services division.
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What can your BPO organisation gain from an Ellby solution?
Choice of Capture Service, Web Hosted or Server Hosted deployment options.
Lower operating costs by introducing automated processing
Improve customer service by decreasing project timelines and increasing accuracy
Take advantage of versatile integration options by utilising the scanning devices and ECM systems your business already owns
Scale the solution up or down depending on the changing needs of your bureau.
Book a consult
Talk to us about taking control of your invoices and getting more from your business.
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