Robotic Process Automation

Automate tasks using Robotic Process Automation

Robotic Process Automation (RPA) enables organisations to effectively automate tasks, streamline processes, increase employee productivity, and ultimately deliver satisfying customer and staff experiences.

UpSol can help you use RPA technology to achieve any of your digital transformation objectives. Whether you want to have your users guide attended Bots through complex work processes or harness the power of unattended, cloud deployed Bots, we have you covered.

Attended Bots

In the RPA world, unattended bots get all the attention. They are the dependable workhorses, the heroes of batch processing, the bots that do the heavy lifting. However, attended bots are no less important to the people whom rely on them every day. In fact, the more intimately attended bots are weaved into a worker’s processes, the more important they become.

The attended bot technology employed by UpSol proudly serves the needs of tens of thousands of users every day, and handling millions of transaction a month. Frequent and tedious transactions like re-keying search data into multiple applications to get a 360 degree view of a customer, typing phone numbers into diallers, cutting and pasting data from one application to other applications or generating emails that contain application screen data, are just a few examples of the kinds of time consuming and error prone transactions the RPA platform effortlessly performs on behalf of workers.

Unattended Bots

Attended bots are great for increasing an individual worker’s productivity. However, when the task at hand requires batch-oriented, high-volume processing and demands enterprise class scalability, logging and security, it’s time to deploy Cloud RPA. Cloud RPA is an unattended bot technology that allows you to create and deploy automations on dedicated virtual machines or servers with all job creation, submission and production monitoring, centralized in the cloud for easy access from any device.

Cloud RPA is the tool of choice if you are looking to automate processes such as:

  • Batch AP data entry (bills, purchase orders, invoices)

  • Medical record creation and updates

  • Employee on-boarding

  • New customer creation and provisioning

Built on the same bot technology that powers the Attended bot, Cloud RPA allows you to create as simple or as complex an automation needed to get the job done. The big difference is that Cloud RPA automations do not run on a workers desktop, nor triggered by a user in an application. Rather, Cloud RPA bots, running on dedicated virtual machines or servers, are activated by non-user initiated tasks normally associated with batch-oriented processes such as; a job scheduler or timer, the presence of a data file (csv, xls, xml), in a drop folder, a web service call, email, text, or some other custom event.

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