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the redirect sources are combined Ellby, old Ellby, FB Solutions, UpFlow and UpSol\n# FB Solutions, UpFlow and UpSol have changed domain name in their paths to ellby.com\n# please don't remove any without confirmation that the link no longer exists anywhere\n\n\n# home\n/home / 301!\n/partner / 301\n/resources / 301\n/industries / 301\n/industry-solutions / 301\n/p/* / 301\n\n# consult\n/careers-consult /consult 301\n/consult/success /consult-success 301\n\n# contact\n/contactus /contact 301\n/contact-us /contact 301\n/demo /contact 301\n/webinar /contact 301\n/demo-success /contact 301\n\n# about\n/about-us /about 301\n/about-us/executive-leadership-team /about 301\n/filebound-7 /about 301\n/partners /about 301\n/resellers-2 /about 301\n\n# cloud security\n/resources/business/filebound-cloud-security /company/resources/cloud-security 301\n/solutions/cloud-security /company/resources/cloud-security 301\n/upsol-cloud-security /company/resources/cloud-security 301\n\n# privacy 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integrations\n/products/integration-platform /integrations 301\n/integration /integrations 301\n/649-2 /integrations 301\n/integrations/integration-partnerships /integrations 301\n/ap-integration-databuild /integrations/databuild 301\n/ap-integration-with-databuild /integrations/databuild 301\n/databuild /integrations/databuild 301\n/integrations/databuild-supplier-compliance-interactive-solution-walkthrough /integrations/databuild-interactive-solution-walkthrough 301\n/integrations/NetSuite /integrations/netsuite 301\n/accounts-payable-automation-with-netsuite /integrations/netsuite 301\n/integrations/PEPPOL /integrations/peppol 301\n/peppol /integrations/peppol 301\n/docusign-integration /integrations/docusign 301\n/myob-integration /integrations/myob 301\n/myob /integrations/myob 301\n/ap-integration-with-myob /integrations/myob 301\n/ap-integration-procore /integrations/procore 301\n/procore-ap-automation /integrations/procore 301\n/procore-financials-claims-and-invoice-processing /integrations/procore 301\n/integrations/pronto /integrations/pronto-accounts-payable 301\n/pronto-integration/%20 /integrations/pronto-accounts-payable 301\n/pronto-integration /integrations/pronto-accounts-payable 301\n/pronto /integrations/pronto-accounts-payable 301\n/ap-integration-with-pronto /integrations/pronto-accounts-payable 301\n/integrations/pronto-sales-order-automation /integrations/pronto-sales-order 301\n/integrations/pronto-isw /integrations/pronto-ap-interactive-solution-walkthrough 301\n/desktop-ap-integration-sap /integrations/sap 301\n/rpa-ap-integration-with-sap /integrations/sap 301\n/tass-integration /integrations/tass 301\n/tass /integrations/tass 301\n/xero-integration /integrations/xero 301\n/xero /integrations/xero 301\n/x-plan /integrations/xplan 301\n/xplan-integration /integrations/xplan 301\n/capture-to-azure /integrations/azure 301\n/integrations/pcschool /integrations/facts 301\n/ap-integration-with-pcschool /integrations/facts 301\n/pcschool-integration /integrations/facts 301\n/capture-to-sharepoint /integrations/sharepoint 301\n/sharepoint /integrations/sharepoint 301\n/palace /integrations/palace 301\n/auto-it /integrations/auto-it 301\n/objective-ecm /integrations/objective-nexus 301\n/sage-handisoft /integrations/access-handisoft 301\n/m-files /integrations/m-files 301\n\n# integrations archived\n/qvidian-integration /integrations 301\n/hellosign-integration-2 /integrations 301\n\n# products\n/products-2 /products 301\n/products/ephesoft-transact /products/tungsten-transact 301\n/products/ephesoft /products/tungsten-transact 301\n/ephesoft-transact /products/tungsten-transact 301\n/products/filebound-e-forms /products/filebound 301\n/products/filebound-workflow-automation /products/filebound 301\n/products/document-imaging /products/filebound 301\n/document-imaging-archive-search-and-retrieval /products/filebound 301\n/products/document-management /products/filebound 301\n/document-management-2 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301\n/workflow /products/filebound 301\n/filebound-integration /products/filebound 301\n/products/flow /products/statelake 301\n/integrations/flow /products/statelake 301\n/flow-integration-platform /products/statelake 301\n/flow /products/statelake 301\n/products/psi-capture /products/psicapture 301\n/products/capture /products/psicapture 301\n/filebound-australia-capture-service /products/psicapture 301\n/psicapture /products/psicapture 301\n/finance-document-scanning /products/psicapture 301\n/psicapture-migration-and-integration /products/psicapture 301\n/psicapture-integration-list /products/psicapture 301\n/psicapture/school-exam-processing-psicapture /products/psicapture 301\n/psicapture/sharepoint-scanning-and-ocr /products/psicapture 301\n/products/psi-fusion /products/psicapture-mailroom 301\n/products/psifusion /products/psicapture-mailroom 301\n/psicapture_mailroom /products/psicapture-mailroom 301\n/psifusion /products/psicapture-mailroom 301\n/products/robotic-process-automation /products/electroneek 301\n/robotic-process-automation-rpa /products/electroneek 301\n/rpa /products/electroneek 301\n/roboticprocessautomation /products/electroneek 301\n/kofax-power-pdf /products/tungsten-power-pdf 301\n\n# solutions\n/solutions/contract-management /solutions/contract-manager 301\n/solutions-2 /solutions 301\n/solutions/automotive /solutions/automotive-deal-packs 301\n/solutions/automotive-dealers /solutions/automotive-deal-packs 301\n/automotive-deal-packs /solutions/automotive-deal-packs 301\n/solutions/human-resources /solutions/employee-lifecycle-management 301\n/solutions/human-resources /solutions/employee-lifecycle-management 301\n/human-resources /solutions/employee-lifecycle-management 301\n/hr-management /solutions/employee-lifecycle-management 301\n/solutions/accounting /solutions/accounts-payable-automation 301\n/accounting /solutions/accounts-payable-automation 301\n/solutions/accounts-payable /solutions/accounts-payable-automation 301\n/accounts-payable /solutions/accounts-payable-automation 301\n/solutions/finance-and-banking /solutions/accounts-payable-automation 301\n/finance-and-banking /solutions/accounts-payable-automation 301\n/accounts-payable-automation /solutions/accounts-payable-automation 301\n/accounts-recievable /solutions/accounts-receivable 301\n/contract-management /solutions/contract-management 301\n/solutions/records-management /solutions/contract-management 301\n/records-management /solutions/contract-management 301\n/products/e-invoicing /solutions/einvoicing 301\n/filebound-e-invoicing /solutions/einvoicing 301\n/products/e-invoicing /solutions/einvoicing 301\n/einvoicing /solutions/einvoicing 301\n\n# solutions archived\n/government /solutions 301\n/insurance-and-wealth-management /solutions 301\n/legal /solutions 301\n/mortgage-and-title /solutions 301\n\n# industries\n/solutions/construction /industry/construction 301\n/solutions/construction /industry/construction 301\n/construction-and-development /industry/construction 301\n/industries/construction /industry/construction 301\n/industry-solutions/construction /industry/construction 301\n/solutions/education /industry/education 301\n/education /industry/education 301\n/solutions/engineering /industry/mining 301\n/engineering /industry/mining 301\n/solutions/mining /industry/mining 301\n/solutions/healthcare /industry/healthcare 301\n/healthcare /industry/healthcare 301\n/industries/healthcare /industry/healthcare 301\n/health /industry/healthcare 301\n/industries/financial-services /solutions/accounts-payable-automation 301\n/financial-advisors /solutions/accounts-payable-automation 301\n\n# articles\n/resources/articles /company/education/articles 301\n/blog /company/education/articles 301\n/blogs /company/education/articles 301\n/resources/learning-centre /company/education/articles 301\n/resources/articles/4-tips-to-de-risk-your-ap-automation-project /company/education/articles/4-tips-to-de-risk-your-ap-automation-project 301\n/4-tips-to-de-risk-your-ap-automation-project /company/education/articles/4-tips-to-de-risk-your-ap-automation-project 301\n/blog/4-tips-to-de-risk-your-ap-automation-project /company/education/articles/4-tips-to-de-risk-your-ap-automation-project 301\n/resources/articles/enhance-business-accounts-payable-automation-solutions /company/education/articles/enhance-your-business-with-accounts-payable-automation-solutions 301\n/resources/articles/what-is-peppol /company/education/articles/what-is-peppol-and-what-will-it-do-for-my-business 301\n/blog/ap-automation /company/education/articles/ap-automation-case 301\n/blog/avoiding-fake-invoice-scams /company/education/articles/avoiding-fake-invoice-scams 301\n/blog/how-much-does-it-cost-to-process-an-invoice /company/education/articles/how-much-does-it-cost-to-process-an-invoice 301\n/invoice-processing/cost-to-process-an-invoice /company/education/articles/how-much-does-it-cost-to-process-an-invoice 301\n\n# articles archived\n/avoid-implementation-issues-the-big-four /company/education/articles 301\n/becoming-the-trusted-advisor /company/education/articles 301\n/delivering-a-great-requirements-document /company/education/articles 301\n/document-management-where-to-from-here /company/education/articles 301\n/engaged-humans /company/education/articles 301\n/fast-path-to-digital-series /company/education/articles 301\n/maximising-solution-roi /company/education/articles 301\n/more-solution-sales-less-effort /company/education/articles 301\n/poor-project-execution-the-hidden-costs /company/education/articles 301\n/project-requirements-management /company/education/articles 301\n/reducing-your-biggest-digital-transformation-risk /company/education/articles 301\n/the-power-of-no /company/education/articles 301\n/you-suck-how-customer-success-transformed-our-organisation-for-the-better /company/education/articles 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Saving time and money are two of any business's key goals; however, you also know that it's essential not to sacrifice accuracy.",{"type":48,"content":815},[816],{"text":817,"type":52},"When you can reduce pressure on your organisation's resources by helping streamline and automate labour-intensive processes, such as accounts payable, human resources and document management, this enables and facilitates growth.",{"type":48,"content":819},[820],{"text":821,"type":52,"marks":822},"So, let's take a closer look at accounts payable automation and how it can benefit your business.",[823],{"type":824},"bold",{"type":720,"attrs":826,"content":828},{"level":827},2,[829],{"text":830,"type":52,"marks":831},"What is Accounts Payable automation?",[832],{"type":824},{"type":48,"content":834},[835],{"text":836,"type":52},"Accounts payable (AP) automation software facilitates your business growth by allowing you to design your payable process to create touchless invoice processing and reduce manual invoice processing time.",{"type":48,"content":838},[839],{"text":840,"type":52},"Paper invoices will be a thing of the past, and your accounts payable teams will notice the reduction in the number of manual tasks. Everything about AP automation software is designed to deliver significant cost savings whilst simplifying and automating your accounting systems and invoice approval process.",{"type":720,"attrs":842,"content":843},{"level":827},[844],{"text":845,"type":52,"marks":846},"What are the benefits of AP automation software?",[847],{"type":824},{"type":48,"content":849},[850],{"text":851,"type":52},"It's clear that saving time and money are top of the list when talking about the benefits of AP automation software. However, you'll probably notice that your accounts payable department is also happier. You'll undoubtedly have fewer erroneous payments and errors to chase up, and you'll get money into the pockets of your suppliers and staff by ensuring a fast invoice approval process.",{"type":48,"content":853},[854],{"text":855,"type":52},"Compliance is built into the AP automation software, so you'll know you're meeting requirements. Add to that being able to access document management files from anywhere worldwide, and your business is truly going global.",{"type":720,"attrs":857,"content":858},{"level":827},[859],{"text":860,"type":52,"marks":861},"How does AP automation software save time and money?",[862],{"type":824},{"type":48,"content":864},[865],{"text":866,"type":52},"Using data capture software to extract data from invoices electronically delivers a significant reduction in data entry needed to process your invoice stream. This time saved can then be used for completing much higher value tasks than data entry.",{"type":48,"content":868},[869],{"text":870,"type":52},"Imagine all of the time lost invoices can use up. By relying on paper invoices, you run the risk of missing payment deadlines, which can affect supplier relationships. Or you might miss early payment discounts.",{"type":48,"content":872},[873],{"text":874,"type":52},"Invoice management is critical in ensuring a project stays on time and on schedule. By managing and tracking invoices and working to a strict invoice approval process, you can save time and money and ensure the project stays on schedule.",{"type":720,"attrs":876,"content":877},{"level":827},[878],{"text":879,"type":52,"marks":880},"Increase accuracy and improve efficiency",[881],{"type":824},{"type":48,"content":883},[884],{"text":885,"type":52},"Manual tasks such as invoice data entry can equal errors. Errors delay your payment reconciliation and can result in duplicate payments and incorrectly processing supplier invoices.",{"type":48,"content":887},[888],{"text":889,"type":52},"However, invoice scanning when processing invoices ensures that the invoices received are the invoices paid. AP automation software allows you to monitor what's happening in your accounts payable processes easily and become more efficient with approval times.",{"type":48,"content":891},[892],{"text":893,"type":52},"Invoice automation is key to better efficiency and lower processing costs, and it also means your financial systems and payment process are reliable and accurate.",{"type":720,"attrs":895,"content":896},{"level":827},[897],{"text":898,"type":52,"marks":899},"Reduce approval time",[900],{"type":824},{"type":48,"content":902},[903],{"text":904,"type":52},"With AP automation software, you can easily design and build custom workflows to streamline and automatically route invoices and other documents directly to your staff approvers for action.",{"type":48,"content":906},[907],{"text":908,"type":52},"This eliminates manual tasks associated with your invoice approval process and means your accounts payable process becomes more efficient. This positively impacts your staff and suppliers, who can rely on timely payment of invoices.",{"type":48,"content":910},[911],{"text":912,"type":52},"You can automatically route through your defined invoice approval process while seamlessly integrating with your existing accounting software to reduce invoice processing time.",{"type":720,"attrs":914,"content":915},{"level":827},[916],{"text":917,"type":52,"marks":918},"Compliance",[919],{"type":824},{"type":48,"content":921},[922],{"text":923,"type":52},"Managing your projects to include electronic invoicing means you can streamline processes and design them to keep every project on track. With all critical invoice data in one place, it's easy to keep everyone updated with progress and communicate important updates.",{"type":48,"content":925},[926],{"text":927,"type":52},"AP automation software also ensures that no task is ever forgotten and no electronic invoice remains unpaid. You're in control of creating the business rules that fuel the AP automation, route electronic invoices for approval, and prompt mandatory testing and certification at critical stages throughout the project, enhancing overall compliance.",{"type":48,"content":929},[930],{"text":931,"type":52},"From the smallest to the largest projects, accounts payable automation delivers a collaborative system that ensures you, your contractors and your suppliers stay on schedule and are compliant in all areas, helping to assure the success of every project.",{"type":720,"attrs":933,"content":934},{"level":827},[935],{"text":936,"type":52,"marks":937},"Access documents from anywhere",[938],{"type":824},{"type":48,"content":940},[941],{"text":942,"type":52},"With cloud-based accounts payable automation, you can access your documents from anywhere, and it's vital to ensure the software you choose features advanced security and document controls to protect your data.",{"type":48,"content":944},[945],{"text":946,"type":52},"Whether working from home, off-site, travelling interstate or travelling overseas, you can instantly access critical information wherever you are from any internet-enabled device, such as your smartphone, tablet, or laptop.",{"type":48,"content":948},[949],{"text":950,"type":52},"Accounts payable automation software allows you to control security rights around the functionality available in the system, including printing, emailing, or editing documents, to protect your records and maintain maximum security.",{"type":720,"attrs":952,"content":953},{"level":827},[954],{"text":955,"type":52,"marks":956},"How does AP automation software work?",[957],{"type":824},{"type":720,"attrs":959,"content":960},{"level":722},[961],{"text":962,"type":52,"marks":963},"IT'S FAST",[964],{"type":824},{"type":48,"content":966},[967],{"text":968,"type":52},"Eliminate manual processing by digitally scanning all invoices and documents that come into your business via email.",{"type":48,"content":970},[971],{"text":972,"type":52},"Choose an accounts payable automation system that pre-populates and validates data as invoices and documents are received, which will reduce your invoice processing time, and you can be assured that your data is reliable.",{"type":720,"attrs":974,"content":975},{"level":722},[976],{"text":977,"type":52,"marks":978},"YOU MAINTAIN CONTROL",[979],{"type":824},{"type":48,"content":981},[982],{"text":983,"type":52},"Ensure the accounts payable automation software you choose has an exception processing function, allowing you to identify any errors early on before progressing further along the AP process.",{"type":48,"content":985},[986],{"text":987,"type":52},"You can apply security policies to Accounts Payable files or specific documents to control access to sensitive information and assign roles to ensure invoices are only actioned by approved staff.",{"type":720,"attrs":989,"content":990},{"level":722},[991],{"text":992,"type":52,"marks":993},"CUSTOMISE AND AUTOMATE DOCUMENT ROUTING",[994],{"type":824},{"type":48,"content":996},[997],{"text":998,"type":52},"Meet agreed on payment timeframes and reduce the chance of human error with document routing and automated workflow features.",{"type":48,"content":1000},[1001],{"text":1002,"type":52},"Built-in checkpoints allow staff to verify details and ensure all required documentation is in place before moving to the next approval point to maintain compliance.",{"type":720,"attrs":1004,"content":1005},{"level":827},[1006],{"text":1007,"type":52,"marks":1008},"In summary",[1009],{"type":824},{"type":48,"content":1011},[1012],{"text":1013,"type":52},"For mid-sized organisations, AP automation software solutions deliver benefits that will ensure your business success by giving you the power to control your accounts payable 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time.",{"type":720,"attrs":1041,"content":1042},{"level":722},[1043],{"text":1044,"type":52,"marks":1045},"UNLOCK STAFF POTENTIAL",[1046],{"type":824},{"type":48,"content":1048},[1049],{"text":1050,"type":52},"Streamlining capabilities eliminates manual data entry and other low-value tasks, giving your staff the chance to tackle high-value work and unlock their full potential.",{"type":48,"content":1052},[1053],{"text":1054,"type":52},"At Ellby, we help businesses facilitate growth and unlock their true potential.",{"type":48,"content":1056},[1057],{"text":1058,"type":52},"Our digital solutions have been designed to improve your business efficiency and reduce pressure on your organisation's accounting system by helping streamline and automate traditionally labour-intensive processes, including accounts payable, human resources and document management.",{"type":48,"content":1060},[1061],{"text":1062,"type":52},"Let’s talk solutions! Get in touch to discover how Ellby can transform your accounts payable process to drive success.","RichText",{"_uid":1065,"width":20,"height":94,"component":95},"20960534-5110-4966-a25a-ddc10061b6b2",{"_uid":1067,"pages":767,"title":768,"subtitle":769,"component":90,"page_path":91,"description":20,"heading_style":66},"1a76d211-b707-4c13-bde3-a0a20d7f0846",{"_uid":1069,"width":20,"height":94,"component":95},"bb06e59e-c506-476e-8b27-af9562be84d6",[1071],{"_uid":98,"title":1072,"no_index":25,"og_image":1073,"component":103,"no_follow":25,"description":1075,"image_param":104},"Enhance Your Business with AP Automation Solutions",{"id":798,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":799,"copyright":20,"fieldtype":23,"meta_data":1074,"is_private":25,"is_external_url":25},{},"Automating acounts payable tasks streamlines processes and unlocks the full potential of your business. Learn all the ways AP automation can benefit you.","enhance-your-business-with-accounts-payable-automation-solutions","company/education/articles/enhance-your-business-with-accounts-payable-automation-solutions",[],"22ad16a2-3615-4dc5-ab84-a1084effbe54","2022-04-28T07:23:40.055Z",[],{"name":1083,"created_at":1084,"published_at":1085,"updated_at":1086,"id":1087,"uuid":1088,"content":1089,"slug":1083,"full_slug":1538,"sort_by_date":101,"position":1539,"tag_list":1540,"is_startpage":25,"parent_id":673,"meta_data":101,"group_id":1541,"first_published_at":1542,"release_id":101,"lang":113,"path":101,"alternates":1543,"default_full_slug":101,"translated_slugs":101},"kims-digital-transformation-journey","2025-11-13T00:44:54.455Z","2025-11-27T03:05:26.877Z","2025-11-27T03:05:26.902Z",111841666912954,"8d8131a5-82c3-48f7-87b0-80a399445105",{"_uid":13,"body":1090,"meta":1532,"component":105},[1091,1097,1530,1531],{"_uid":796,"date":20,"image":1092,"title":1096,"author":801,"component":802},{"id":1093,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":1094,"copyright":20,"fieldtype":23,"meta_data":1095,"is_external_url":25},111845706186573,"https://a.storyblok.com/f/289556/5760x3840/1a9182f0a6/elizabeth-and-kim.jpg",{},"From Paper Champion to Digital Advocate: One Employee's Journey Through Digital Transformation",{"_uid":687,"data":1098,"name":764,"component":765,"reduced_width":66},[1099,1101,1493,1494,1528],{"_uid":690,"icon":20,"width":20,"height":1100,"component":95},"h-8",{"_uid":807,"text":1102,"component":1063},{"type":45,"content":1103},[1104,1109,1114,1119,1124,1129,1184,1189,1194,1199,1204,1209,1214,1219,1224,1229,1234,1239,1305,1310,1315,1320,1325,1330,1335,1340,1345,1350,1355,1360,1365,1370,1375,1384,1393,1402,1411,1416,1421,1426,1435,1444,1453,1462,1471,1476,1481,1486,1491],{"type":48,"attrs":1105,"content":1106},{"textAlign":101},[1107],{"text":1108,"type":52},"Digital transformation often faces its biggest challenge not in technology, but in people. When organisations implement new systems, the teams who've spent decades perfecting their workflows can understandably feel hesitant about change. This is the story of Kim, an accounts payable officer at Macarthur Anglican School who proved that with proper support and thoughtful implementation, even the most paper-devoted employees can thrive in a digital environment.",{"type":720,"attrs":1110,"content":1111},{"level":827,"textAlign":101},[1112],{"text":1113,"type":52},"The Paper Champion",{"type":48,"attrs":1115,"content":1116},{"textAlign":101},[1117],{"text":1118,"type":52},"Nearing retirement, Kim had built her career on paper-based processes. She handled accounts payable and credit cards with meticulous attention to detail, using methods she'd perfected over decades at Macarthur Anglican School.",{"type":720,"attrs":1120,"content":1121},{"level":722,"textAlign":101},[1122],{"text":1123,"type":52},"The Old Way",{"type":48,"attrs":1125,"content":1126},{"textAlign":101},[1127],{"text":1128,"type":52},"Kim's daily routine involved physical documents at every step:",{"type":1130,"attrs":1131,"content":1133},"ordered_list",{"order":1132},1,[1134,1142,1149,1156,1163,1170,1177],{"type":1135,"content":1136},"list_item",[1137],{"type":48,"attrs":1138,"content":1139},{"textAlign":101},[1140],{"text":1141,"type":52},"Receive paper invoice in the mail or via internal delivery",{"type":1135,"content":1143},[1144],{"type":48,"attrs":1145,"content":1146},{"textAlign":101},[1147],{"text":1148,"type":52},"Review and code the invoice by hand",{"type":1135,"content":1150},[1151],{"type":48,"attrs":1152,"content":1153},{"textAlign":101},[1154],{"text":1155,"type":52},"Place in physical folder for the relevant approver (such as the head of sport)",{"type":1135,"content":1157},[1158],{"type":48,"attrs":1159,"content":1160},{"textAlign":101},[1161],{"text":1162,"type":52},"Wait for signed approval to return",{"type":1135,"content":1164},[1165],{"type":48,"attrs":1166,"content":1167},{"textAlign":101},[1168],{"text":1169,"type":52},"Take to Elizabeth Harris, Head of Finance, for final sign-off",{"type":1135,"content":1171},[1172],{"type":48,"attrs":1173,"content":1174},{"textAlign":101},[1175],{"text":1176,"type":52},"Manually enter into TASS (the school's management system)",{"type":1135,"content":1178},[1179],{"type":48,"attrs":1180,"content":1181},{"textAlign":101},[1182],{"text":1183,"type":52},"File in the appropriate filing cabinet drawer",{"type":48,"attrs":1185,"content":1186},{"textAlign":101},[1187],{"text":1188,"type":52},"\"It was messy,\" Elizabeth recalls. \"You'd try to find something and it might be filed under a different name, depending on how she interpreted it.\"",{"type":48,"attrs":1190,"content":1191},{"textAlign":101},[1192],{"text":1193,"type":52},"But Kim had a system. \"She loved to cross things off on paper,\" Elizabeth says with a smile.",{"type":720,"attrs":1195,"content":1196},{"level":722,"textAlign":101},[1197],{"text":1198,"type":52},"The Hesitation",{"type":48,"attrs":1200,"content":1201},{"textAlign":101},[1202],{"text":1203,"type":52},"When digital transformation was announced, Kim was naturally apprehensive. After decades of paper-based work, she worried about making the transition. Would she be able to learn the new system? Would she miss important documents? Would it slow her down?",{"type":48,"attrs":1205,"content":1206},{"textAlign":101},[1207],{"text":1208,"type":52},"\"She was hesitant at first, worried she'd miss something,\" Elizabeth remembers.",{"type":48,"attrs":1210,"content":1211},{"textAlign":101},[1212],{"text":1213,"type":52},"It's a familiar story across organisations implementing change. The employees who know the existing system inside and out often feel the most uncertainty about moving to something new.",{"type":720,"attrs":1215,"content":1216},{"level":827,"textAlign":101},[1217],{"text":1218,"type":52},"The Transformation",{"type":48,"attrs":1220,"content":1221},{"textAlign":101},[1222],{"text":1223,"type":52},"Something remarkable happened. With proper training and support from Ellby and her colleagues, Kim not only adapted. She excelled.",{"type":48,"attrs":1225,"content":1226},{"textAlign":101},[1227],{"text":1228,"type":52},"\"She's adapted incredibly well,\" Elizabeth says proudly. \"She has great attention to detail. She thinks she learns slower than she actually does. But she's very precise and reliable.\"",{"type":720,"attrs":1230,"content":1231},{"level":722,"textAlign":101},[1232],{"text":1233,"type":52},"The New Way",{"type":48,"attrs":1235,"content":1236},{"textAlign":101},[1237],{"text":1238,"type":52},"Now, Kim's workflow is streamlined and efficient:",{"type":1130,"attrs":1240,"content":1241},{"order":1132},[1242,1249,1256,1263,1270,1277,1284,1291,1298],{"type":1135,"content":1243},[1244],{"type":48,"attrs":1245,"content":1246},{"textAlign":101},[1247],{"text":1248,"type":52},"Invoices arrive automatically at invoices@macarthur email",{"type":1135,"content":1250},[1251],{"type":48,"attrs":1252,"content":1253},{"textAlign":101},[1254],{"text":1255,"type":52},"FileBound captures them digitally",{"type":1135,"content":1257},[1258],{"type":48,"attrs":1259,"content":1260},{"textAlign":101},[1261],{"text":1262,"type":52},"Typically the system automatically codes the invoice",{"type":1135,"content":1264},[1265],{"type":48,"attrs":1266,"content":1267},{"textAlign":101},[1268],{"text":1269,"type":52},"If needed, Kim reviews and codes them in the system",{"type":1135,"content":1271},[1272],{"type":48,"attrs":1273,"content":1274},{"textAlign":101},[1275],{"text":1276,"type":52},"System routes automatically to appropriate approvers",{"type":1135,"content":1278},[1279],{"type":48,"attrs":1280,"content":1281},{"textAlign":101},[1282],{"text":1283,"type":52},"Digital approvals route back automatically",{"type":1135,"content":1285},[1286],{"type":48,"attrs":1287,"content":1288},{"textAlign":101},[1289],{"text":1290,"type":52},"Kim reviews and processes",{"type":1135,"content":1292},[1293],{"type":48,"attrs":1294,"content":1295},{"textAlign":101},[1296],{"text":1297,"type":52},"System syncs directly to TASS",{"type":1135,"content":1299},[1300],{"type":48,"attrs":1301,"content":1302},{"textAlign":101},[1303],{"text":1304,"type":52},"Everything is searchable and accessible instantly",{"type":48,"attrs":1306,"content":1307},{"textAlign":101},[1308],{"text":1309,"type":52},"\"Now, it's so much better,\" Elizabeth notes. \"She just codes and processes them from there.\"",{"type":48,"attrs":1311,"content":1312},{"textAlign":101},[1313],{"text":1314,"type":52},"The transformation wasn't just about technology. Kim's expertise in attention to detail and reliability transferred perfectly to the digital environment. The skills that made her excellent at paper-based processes made her equally excellent at digital processes.",{"type":720,"attrs":1316,"content":1317},{"level":827,"textAlign":101},[1318],{"text":1319,"type":52},"What Made the Difference",{"type":48,"attrs":1321,"content":1322},{"textAlign":101},[1323],{"text":1324,"type":52},"Kim's success wasn't automatic. It resulted from several crucial factors that organisations should consider when implementing digital transformation:",{"type":720,"attrs":1326,"content":1327},{"level":722,"textAlign":101},[1328],{"text":1329,"type":52},"Proper Training and Support",{"type":48,"attrs":1331,"content":1332},{"textAlign":101},[1333],{"text":1334,"type":52},"Ellby took time to answer Kim's detailed questions during the implementation phase. Rather than rushing through a standard training program, they listened to her concerns and addressed them specifically. This personalised approach helped Kim feel confident about the transition.",{"type":720,"attrs":1336,"content":1337},{"level":722,"textAlign":101},[1338],{"text":1339,"type":52},"Respect for Existing Expertise",{"type":48,"attrs":1341,"content":1342},{"textAlign":101},[1343],{"text":1344,"type":52},"Kim's attention to detail and reliability weren't limitations in a digital environment. They were assets. The implementation team recognised this and helped Kim understand how her existing skills would make her successful with the new system.",{"type":720,"attrs":1346,"content":1347},{"level":722,"textAlign":101},[1348],{"text":1349,"type":52},"Gradual Implementation",{"type":48,"attrs":1351,"content":1352},{"textAlign":101},[1353],{"text":1354,"type":52},"The school didn't flip a switch and go entirely digital overnight. The team implemented the system gradually, allowing Kim and others to become comfortable with each aspect before moving to the next.",{"type":720,"attrs":1356,"content":1357},{"level":722,"textAlign":101},[1358],{"text":1359,"type":52},"Ongoing Encouragement",{"type":48,"attrs":1361,"content":1362},{"textAlign":101},[1363],{"text":1364,"type":52},"Elizabeth and the team supported Kim throughout the process. They celebrated her progress and helped her see how well she was adapting, even when Kim herself felt uncertain about her learning pace.",{"type":720,"attrs":1366,"content":1367},{"level":827,"textAlign":101},[1368],{"text":1369,"type":52},"The Results",{"type":48,"attrs":1371,"content":1372},{"textAlign":101},[1373],{"text":1374,"type":52},"The impact on Kim's work life has been significant:",{"type":48,"attrs":1376,"content":1377},{"textAlign":101},[1378,1382],{"text":1379,"type":52,"marks":1380},"More efficient processing",[1381],{"type":824},{"text":1383,"type":52}," - What used to take multiple trips across the 38-hectare campus now happens digitally. Kim can process more invoices in less time.",{"type":48,"attrs":1385,"content":1386},{"textAlign":101},[1387,1391],{"text":1388,"type":52,"marks":1389},"No more lost documents",[1390],{"type":824},{"text":1392,"type":52}," - One of the most frustrating aspects of the paper system was when invoices got misplaced during the approval process. That's now impossible.",{"type":48,"attrs":1394,"content":1395},{"textAlign":101},[1396,1400],{"text":1397,"type":52,"marks":1398},"Better work-life balance",[1399],{"type":824},{"text":1401,"type":52}," - Kim now works three days instead of four. The improved efficiency means she can maintain the same level of service while working fewer hours.",{"type":48,"attrs":1403,"content":1404},{"textAlign":101},[1405,1409],{"text":1406,"type":52,"marks":1407},"Reduced stress",[1408],{"type":824},{"text":1410,"type":52}," - No more worrying about whether an invoice got filed correctly or if an approver lost something. The digital system tracks everything automatically.",{"type":48,"attrs":1412,"content":1413},{"textAlign":101},[1414],{"text":1415,"type":52},"\"She's done exceptionally well transitioning,\" Elizabeth concludes.",{"type":720,"attrs":1417,"content":1418},{"level":827,"textAlign":101},[1419],{"text":1420,"type":52},"The Lesson for Digital Transformation",{"type":48,"attrs":1422,"content":1423},{"textAlign":101},[1424],{"text":1425,"type":52},"Kim's journey from paper champion to digital advocate offers valuable insights for any organisation facing similar changes:",{"type":48,"attrs":1427,"content":1428},{"textAlign":101},[1429,1433],{"text":1430,"type":52,"marks":1431},"Age and technical background don't determine success",[1432],{"type":824},{"text":1434,"type":52}," - What matters is support, training, and respect for people's existing skills.",{"type":48,"attrs":1436,"content":1437},{"textAlign":101},[1438,1442],{"text":1439,"type":52,"marks":1440},"The best technology implementations honour people's concerns",[1441],{"type":824},{"text":1443,"type":52}," - Rather than dismissing hesitation as resistance to change, organisations should address concerns directly and thoughtfully.",{"type":48,"attrs":1445,"content":1446},{"textAlign":101},[1447,1451],{"text":1448,"type":52,"marks":1449},"Expertise transfers",[1450],{"type":824},{"text":1452,"type":52}," - The qualities that made employees excellent in manual processes often transfer directly to digital processes.",{"type":48,"attrs":1454,"content":1455},{"textAlign":101},[1456,1460],{"text":1457,"type":52,"marks":1458},"Gradual change works better than sudden shifts",[1459],{"type":824},{"text":1461,"type":52}," - Giving people time to adapt at their own pace leads to better outcomes than forcing rapid adoption.",{"type":48,"attrs":1463,"content":1464},{"textAlign":101},[1465,1469],{"text":1466,"type":52,"marks":1467},"Support systems matter",[1468],{"type":824},{"text":1470,"type":52}," - Having colleagues and implementation partners who believe in you and celebrate your progress makes a significant difference.",{"type":720,"attrs":1472,"content":1473},{"level":827,"textAlign":101},[1474],{"text":1475,"type":52},"Moving Forward",{"type":48,"attrs":1477,"content":1478},{"textAlign":101},[1479],{"text":1480,"type":52},"Digital transformation doesn't have to leave anyone behind. When organisations implement technology thoughtfully, with proper support and respect for people's concerns, even the most hesitant team members can thrive.",{"type":48,"attrs":1482,"content":1483},{"textAlign":101},[1484],{"text":1485,"type":52},"Kim's story proves that the human element of digital transformation is just as important as the technical element. Get both right, and the results speak for themselves.",{"type":48,"attrs":1487,"content":1488},{"textAlign":101},[1489],{"text":1490,"type":52},"\"Everything's digital now,\" Elizabeth reflects. \"It's so much better.\"",{"type":48,"attrs":1492},{"textAlign":101},{"_uid":1065,"icon":20,"width":20,"height":94,"component":95},{"_uid":1495,"text":1496,"component":1063,"wrapper_class":1527},"31653fd0-c12f-475d-a702-8759718f74db",{"type":45,"content":1497},[1498,1503,1508],{"type":720,"attrs":1499,"content":1500},{"level":827,"textAlign":101},[1501],{"text":1502,"type":52},"About This Story",{"type":48,"attrs":1504,"content":1505},{"textAlign":101},[1506],{"text":1507,"type":52},"This article is part of the Macarthur Anglican School case study, showcasing how the independent co-educational school in Cobbitty, NSW transformed their accounts payable processes with Ellby's automation solutions. Through FileBound and Secure AI implementation, the school reduced invoice processing time by 57% while empowering their entire finance team to work more efficiently.",{"type":48,"attrs":1509,"content":1510},{"textAlign":101},[1511,1513,1525],{"text":1512,"type":52},"View the full case study ",{"text":1514,"type":52,"marks":1515},"here",[1516],{"type":208,"attrs":1517},{"href":1518,"uuid":1519,"anchor":101,"target":253,"linktype":144,"story":1520},"/company/education/case-studies/macarthur-anglican-school","1933dda2-ee8a-42c7-a08d-91d9a5b3d6ac",{"name":1521,"id":1522,"uuid":1519,"slug":1523,"url":1524,"full_slug":1524,"_stopResolving":66},"Macarthur Anglican School",111505774477765,"macarthur-anglican-school","company/education/case-studies/macarthur-anglican-school",{"text":1526,"type":52},".","p-8 bg-neutral rounded-xl",{"_uid":1529,"width":20,"height":94,"component":95},"8f019f4b-7fd1-4405-947d-f3f77e9f601f",{"_uid":1067,"pages":767,"title":768,"spacing":20,"subtitle":769,"component":90,"page_path":91,"description":20,"heading_color":20,"heading_style":62,"background_color":20},{"_uid":1069,"width":20,"height":94,"component":95},[1533],{"_uid":98,"title":1534,"no_index":25,"og_image":1535,"component":103,"no_follow":25,"description":1537,"image_param":104},"From Paper to Digital: One Employee's Transformation Story",{"id":1093,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":1094,"copyright":20,"fieldtype":23,"meta_data":1536,"is_external_url":25},{},"Discover how Kim, a paper-devoted accounts payable officer nearing retirement, successfully transitioned to digital AP systems with the right support and training.","company/education/articles/kims-digital-transformation-journey",20,[],"fcd3b29f-507c-4e4d-9aae-4bb35b83bf58","2025-11-14T03:03:57.795Z",[],{"name":1545,"created_at":638,"published_at":1546,"updated_at":1547,"id":1548,"uuid":1549,"content":1550,"slug":1669,"full_slug":1670,"sort_by_date":101,"position":1671,"tag_list":1672,"is_startpage":25,"parent_id":673,"meta_data":101,"group_id":1673,"first_published_at":112,"release_id":101,"lang":113,"path":101,"alternates":1674,"default_full_slug":101,"translated_slugs":101},"The Case for AP Automation ","2026-02-10T01:29:10.719Z","2026-02-10T01:29:10.732Z",499107721,"69b97df2-4bd1-49d3-bd30-d3e10f661aac",{"_uid":13,"body":1551,"meta":1664,"component":105},[1552,1558,1662,1663],{"_uid":1553,"date":1554,"image":1555,"title":1545,"author":20,"component":802},"36230837-7ed5-4a80-aca0-0fb3a4b325e5","Feb 10, 2026 (Update)",{"id":1556,"alt":101,"name":20,"focus":101,"title":101,"filename":1557,"copyright":101,"fieldtype":23},4437935,"https://a.storyblok.com/f/145365/6720x4480/87e64b0912/ap-automation.jpg",{"_uid":687,"data":1559,"name":764,"component":765,"reduced_width":66},[1560,1561,1660],{"_uid":690,"width":20,"height":94,"component":95},{"_uid":807,"text":1562,"component":1063},{"type":45,"content":1563},[1564,1569,1574,1579,1584,1636,1641,1646],{"type":48,"attrs":1565,"content":1566},{"textAlign":101},[1567],{"text":1568,"type":52},"“If it isn’t broken, then don’t fix it” – It’s an adage that we hear all too often in businesses all over the world, particularly when it comes to conversations about processes and workflows.  It stems from a mindset that’s rooted in the idea that if you do what you’ve always done then your outcomes will remain the same.   It’s a warm safety blanket that gives us the comfort that everything will be okay if we just keep on doing things the same way.",{"type":48,"attrs":1570,"content":1571},{"textAlign":101},[1572],{"text":1573,"type":52},"However, it’s also a dangerous idea as it can lead to complacency, it can prevent innovation, and in the modern business environment it can allow you to lose the competitive edge you have over your competition.",{"type":48,"attrs":1575,"content":1576},{"textAlign":101},[1577],{"text":1578,"type":52},"When it comes to AP Automation the idea of sticking with the status quo is an idea that’s fraught with risk and if you catch yourself thinking along these lines then that should jolt you into action.  We are not advocating you keep your business in a constant state of flux, however declining opportunities to learn about how innovative technologies can help your business is a fast way to be outpaced.  This has never been more relevant than now with the wide scale adoption of Artificial Intelligence (AI). What was once ‘common practice’ in past years is fast becoming the anecdote of a dying era.",{"type":48,"attrs":1580,"content":1581},{"textAlign":101},[1582],{"text":1583,"type":52},"AP Automation is more than just taking away manual data entry.  It’s an end-to-end business process that can deliver multiple benefits.  As an example, here are just 4 of the many benefits, apart from reduced labour costs, you could realise in your organisation:",{"type":1130,"attrs":1585,"content":1586},{"order":1132},[1587,1600,1612,1624],{"type":1135,"content":1588},[1589],{"type":48,"attrs":1590,"content":1591},{"textAlign":101},[1592,1596,1598],{"text":1593,"type":52,"marks":1594},"Transparency",[1595],{"type":824},{"type":1597},"hard_break",{"text":1599,"type":52},"Having multiple levels of sign off in an AP Process is fairly common, however often this makes it more difficult to keep track of the individual transactions.  With AP Automation the various documents can be tracked in real time, so you have current information when you need it.  You can also generate reports to find those roadblocks in the approval process and come up with solutions to them.",{"type":1135,"content":1601},[1602],{"type":48,"attrs":1603,"content":1604},{"textAlign":101},[1605,1609,1610],{"text":1606,"type":52,"marks":1607},"Efficiency",[1608],{"type":824},{"type":1597},{"text":1611,"type":52},"Approvals and routing can happen at the speed of a mouse click.  No more misplaced invoices to chase down, no more wasted time searching for a misplaced document, and no more wondering whose desk an invoice is on waiting to collect a signature.  Having a single, AI powered system that controls the flow of AP Invoices means not only will invoices get processed quicker, but it also means each individual action item can be addressed faster as well.",{"type":1135,"content":1613},[1614],{"type":48,"attrs":1615,"content":1616},{"textAlign":101},[1617,1621,1622],{"text":1618,"type":52,"marks":1619},"Savings",[1620],{"type":824},{"type":1597},{"text":1623,"type":52},"Avoid the risk of paying an invoice twice. Suppliers may resubmit invoices for corrections or as payment reminders. AP Automation can compare incoming invoices with those already received to identify duplicates. However, even if a double payment or overpayment is detected, correcting it can be a time-consuming process. AP Automation can also enable access to early payment discounts.  ",{"type":1135,"content":1625},[1626],{"type":48,"attrs":1627,"content":1628},{"textAlign":101},[1629,1633,1634],{"text":1630,"type":52,"marks":1631},"Accountability",[1632],{"type":824},{"type":1597},{"text":1635,"type":52},"Third party metadata verification and electronic audit trials make auditing and fraud prevention simple.  Invoice data such as payment bank account details can be verified before payments are made and no-one can approve things beyond their delegated authority levels. Every action can be captured in a full audit trial to show each step an invoice went through on its way to payment approval.",{"type":48,"attrs":1637,"content":1638},{"textAlign":101},[1639],{"text":1640,"type":52},"Next time you find yourself thinking or saying “If it isn’t broken, then don’t fix it” or something along those lines, it might be time to take another look because you might be falling further behind than you thought. ",{"type":48,"attrs":1642,"content":1643},{"textAlign":101},[1644],{"text":1645,"type":52},"If you’d like some fresh eyes to take a look at your AP Processes, get in touch with us as we’d be only too happy to help",{"type":48,"attrs":1647,"content":1648},{"textAlign":101},[1649,1651,1658],{"text":1650,"type":52},"If you have any questions or would like to have a chat about how we can help, please ",{"text":1652,"type":52,"marks":1653},"contact us",[1654],{"type":208,"attrs":1655},{"href":1656,"uuid":202,"anchor":101,"target":253,"linktype":144,"story":1657},"/contact",{"name":205,"id":206,"uuid":202,"slug":207,"url":207,"full_slug":207,"_stopResolving":66},{"text":1659,"type":52}," today.",{"_uid":1661,"width":20,"height":94,"component":95},"040b45ab-b5e1-421c-9a5d-bcf0b7d8fb06",{"_uid":86,"pages":767,"title":768,"subtitle":769,"component":90,"page_path":91,"description":20,"heading_style":66},{"_uid":93,"width":20,"height":94,"component":95},[1665],{"_uid":98,"title":1666,"no_index":25,"og_image":1667,"component":103,"no_follow":25,"description":1668,"image_param":104},"What is Accounts Payable Automation? AP Efficiency",{"id":1556,"alt":101,"name":20,"focus":101,"title":101,"filename":1557,"copyright":101,"fieldtype":23},"AP automation technology brings significant savings for businesses, while boosting accuracy, effiency, and productivity for AP teams across industries.","ap-automation-case","company/education/articles/ap-automation-case",40,[],"4e9d085f-ea56-4ccc-a7cf-916303cf5a1c",[],{"name":1676,"created_at":638,"published_at":1677,"updated_at":1678,"id":1679,"uuid":1680,"content":1681,"slug":1805,"full_slug":1806,"sort_by_date":101,"position":1807,"tag_list":1808,"is_startpage":25,"parent_id":673,"meta_data":101,"group_id":1809,"first_published_at":1810,"release_id":101,"lang":113,"path":101,"alternates":1811,"default_full_slug":101,"translated_slugs":101},"How Much Does it Cost to Process an Invoice?","2024-07-31T01:21:57.719Z","2024-07-31T01:21:57.755Z",499107724,"785a63ed-c585-4099-bd4e-20df4d120c6b",{"_uid":13,"body":1682,"meta":1800,"component":105},[1683,1689,1796,1798],{"_uid":1553,"date":20,"image":1684,"title":1687,"author":1688,"component":802},{"id":1685,"alt":20,"name":20,"focus":101,"title":20,"filename":1686,"copyright":20,"fieldtype":23},4437985,"https://a.storyblok.com/f/145365/6720x4480/5ec49a61a9/cost-invoice-process.jpg","How much does it cost to process an invoice?","Kris Elliott",{"_uid":687,"data":1690,"name":764,"component":765,"reduced_width":66},[1691,1692,1794],{"_uid":690,"width":20,"height":94,"component":95},{"_uid":807,"text":1693,"component":1063},{"type":45,"content":1694},[1695,1699,1703,1707,1711,1720,1724,1728,1737,1741,1745,1754,1758,1767,1771,1783],{"type":48,"content":1696},[1697],{"text":1698,"type":52},"It’s an interesting question and one that many business leaders don’t take the time to ask. Many businesses take the approach that the cost of an invoice is the value of the figure on the bottom of the last page. Unfortunately that is just the amount that comes out of your bank account, it is not the cost I’m talking about. I’m talking about what it costs you over and above the value of the invoice to process, approve, code and pay that invoice.",{"type":48,"content":1700},[1701],{"text":1702,"type":52},"There have been many studies done over the years to look at this very question however those studies tend to be varied and broad in scope. They are studies run in different countries, in different currencies, across a variety of disparate industries and ultimately the numbers are averaged several times over until the result that comes out is hard to equate to the operation of your business. Having information doesn’t really help unless it’s specific enough to be meaningful and unless you understand the steps in the calculation so that you can truly understand what it is you are measuring. If the goal is to make the number smaller then you need to know what levers to pull to have desired effect on the end of the equation.",{"type":48,"content":1704},[1705],{"text":1706,"type":52},"So, we need to rephrase the original question to “How much does it cost my business to process an invoice…?”.",{"type":48,"content":1708},[1709],{"text":1710,"type":52},"Most of the studies and reports agree that there are 3 main types of cost that contribute to the cost of an invoice.",{"type":48,"content":1712},[1713,1717,1718],{"text":1714,"type":52,"marks":1715},"Direct Costs",[1716],{"type":824},{"type":1597},{"text":1719,"type":52},"These are the obvious ones that are easy to measure. For example, the cost of printing the invoices. If your process involves a piece of paper collecting approval signatures, then that cost is visible and measurable. Or perhaps if your invoices move between sites for approvals (yes, this still happens) there can be postage costs involved. Maybe your invoices are physically received by each local branch / store and couriered to head office for processing, or perhaps they use a sticker / barcode process that requires boxes of preprinted stickers to be available on hand.",{"type":48,"content":1721},[1722],{"text":1723,"type":52},"Purchase Orders are an often-overlooked cost of processing an invoice. If you are raising PO’s with those ‘carbon-copy in triplicate’ PO books, then this is a direct cost to your business. Not to mention the costs around getting all the copies back to the accounts team for processing and reconciliation.",{"type":48,"content":1725},[1726],{"text":1727,"type":52},"These are just a few examples of direct costs. How many does your business have…?",{"type":48,"content":1729},[1730,1734,1735],{"text":1731,"type":52,"marks":1732},"Indirect Costs",[1733],{"type":824},{"type":1597},{"text":1736,"type":52},"These are the costs that are visible, and you know about them, but perhaps it’s hard to measure them at a ‘per document’ level. One of the main indirect costs is time. How long does it take to process an invoice? Most of the studies focus on the duration of the payment cycle from when the invoices are received until when it is paid, but to measure the indirect cost of time more accurately you need to understand how long it takes a staff member to perform the tasks needed for each invoice. Not the time elapsed while it is sitting in an in-tray (although this is important too), but rather how long that document is active in their hands. How long does it take to reconcile an invoice against both a PO and a delivery docket? How long does it take to apply and/or correct the GL coding? And what happens when an invoice goes missing or an urgent payment is needed. This leads to an extreme jump in the labour associated with the processing of an invoice.",{"type":48,"content":1738},[1739],{"text":1740,"type":52},"This type of cost is indirect because it is more about efficiency of process rather than the investment of time.",{"type":48,"content":1742},[1743],{"text":1744,"type":52},"Another example would be to think about how your invoices are stored. What is involved in retrieving a particular invoice from a few years ago? Does it mean applying to get the document box retrieved from offsite storage or does someone have to? What does this mean in terms of your retention and disposal compliance and how will it affect an audit process? You may be aware that you pay an external storage company for archiving your documents, but those costs are consolidated monthly by document box rather than document. Not to mention the monthly fluctuation of the cost of retrieving an entire box to locate one document only to have to re-ship it back again afterwards. Not only is this cost variable depending on how many invoices you need to pull each month, but it’s likely also increasing as the number of boxes you send keeps growing.",{"type":48,"content":1746},[1747,1751,1752],{"text":1748,"type":52,"marks":1749},"Hidden Costs",[1750],{"type":824},{"type":1597},{"text":1753,"type":52},"These are the costs you aren’t always aware of. Delays in invoice processing can have a knock-on effect that is rarely measured. This can range from things like having to pay late payment fees or missing out on early payment discounts, through the double handling of an invoice when the vendor re-sends it because it hasn’t been paid within their payment terms period. Sometimes if an invoice is sent twice it may get paid twice before the duplication is detected. Ultimately the overpayment is resolved but at what cost? How much time does it take for the accounts staff to identify the issue and make the arrangements for the credit / refund?",{"type":48,"content":1755},[1756],{"text":1757,"type":52},"While this far from a complete list of every factor in determining the cost of processing an invoice, most studies seem to stop at these 3 cost categories. However, I have flashbacks to the classroom of Year 10 Economics Studies and my teacher telling me that the ‘Opportunity Cost is the loss of other alternatives when one alternative is chosen’. I would argue that Opportunity Cost should be factored in as well.",{"type":48,"content":1759},[1760,1764,1765],{"text":1761,"type":52,"marks":1762},"Opportunity Cost",[1763],{"type":824},{"type":1597},{"text":1766,"type":52},"For AP processing, Opportunity Cost could be the time that your AP staff spend manually keying data into your finance system that could be utilized on more productive tasks. How many high value finance department tasks are waiting to be completed until a resource becomes available?",{"type":48,"content":1768},[1769],{"text":1770,"type":52},"Opportunity Cost could be the uses you have for that storage room if it weren’t filled with filing cabinets of 7-10 years of invoices. Maybe you can employ more staff without needing to rent extra space. Perhaps it could be that you don’t?",{"type":48,"content":1772},[1773,1775,1781],{"text":1774,"type":52},"Ultimately you need to ask, ‘What",{"text":1776,"type":52,"marks":1777}," aren’t ",[1778],{"type":1779,"attrs":1780},"styled",{"class":20},{"text":1782,"type":52},"we doing because our process is designed this particular way?’",{"type":48,"content":1784},[1785,1787,1792],{"text":1786,"type":52},"The good news regarding Accounts Payable costs is that it is easy to make significant cost reductions in this process. Ellby specialise in Business Process Automation (BPA) and Digital Transformation. If you would like our help in uncovering your true cost of processing an invoice, please ",{"text":1652,"type":52,"marks":1788},[1789],{"type":208,"attrs":1790},{"href":1656,"uuid":202,"anchor":101,"target":253,"linktype":144,"story":1791},{"name":205,"id":206,"uuid":202,"slug":207,"url":207,"full_slug":207,"_stopResolving":66},{"text":1793,"type":52}," to arrange an initial meeting.",{"_uid":1795,"width":20,"height":94,"component":95},"3764a1e9-8760-4430-ac3e-36e5e7c3d21a",{"_uid":1797,"pages":767,"title":768,"subtitle":769,"component":90,"page_path":91,"description":20,"heading_style":66},"8631ad82-b41b-4b4d-8e02-90c0dae45eba",{"_uid":1799,"width":20,"height":94,"component":95},"e6c5c010-f2c7-4d19-b535-aa361609e4d8",[1801],{"_uid":98,"title":1802,"no_index":25,"og_image":1803,"component":103,"no_follow":25,"description":1804,"image_param":104},"How Much Does it Cost to Process an Invoice? Hidden Costs",{"id":1685,"alt":20,"name":20,"focus":101,"title":20,"filename":1686,"copyright":20,"fieldtype":23},"Research shows invoice processing has several significant hidden costs that could be impacting your business, from late payments to paper processing.","how-much-does-it-cost-to-process-an-invoice","company/education/articles/how-much-does-it-cost-to-process-an-invoice",60,[],"70a0e0d7-b599-493a-a1de-d532783c4986","2022-04-28T07:23:39.721Z",[],{"name":1813,"created_at":638,"published_at":1814,"updated_at":1815,"id":1816,"uuid":1817,"content":1818,"slug":1950,"full_slug":1951,"sort_by_date":101,"position":1952,"tag_list":1953,"is_startpage":25,"parent_id":673,"meta_data":101,"group_id":1954,"first_published_at":1955,"release_id":101,"lang":113,"path":101,"alternates":1956,"default_full_slug":101,"translated_slugs":101},"Avoiding Fake Invoice Scams","2024-07-31T01:21:58.052Z","2024-07-31T01:21:58.088Z",499107713,"bb4668fd-015d-4984-a08e-2175e682170e",{"_uid":13,"body":1819,"meta":1944,"component":105},[1820,1826,1940,1942],{"_uid":1821,"date":20,"image":1822,"title":1813,"author":20,"component":802},"4773fdb0-d36e-48ba-b3e7-f10c92ce6087",{"id":1823,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":1824,"copyright":20,"fieldtype":23,"meta_data":1825,"is_private":25,"is_external_url":25},16619338,"https://a.storyblok.com/f/289556/6144x4080/4f611cdf04/avoiding-fake-invoice-scams.jpg",{},{"_uid":687,"data":1827,"name":764,"component":765,"reduced_width":66},[1828,1829,1938],{"_uid":690,"width":20,"height":94,"component":95},{"_uid":807,"text":1830,"component":1063},{"type":45,"content":1831},[1832,1836,1840,1844,1848,1852,1856,1860,1919,1923],{"type":48,"content":1833},[1834],{"text":1835,"type":52},"Fake invoices and billing scams are an increasingly common problem for the modern business to contend with.  In NZ there are plenty of organisations warning about the dangers of these scams (e.g.: CertNZ, NetSafe, MBIE), statistics on the scope of the problem are harder to come by because the data relies on people both knowing that they fell victim to a scam, and then also choosing to report it.",{"type":48,"content":1837},[1838],{"text":1839,"type":52},"In Australia the ACCC (Australian Competition & Consumer Commission) reports that in February 2019 alone, Australian businesses have paid out more than half a million dollars against fake invoices.  Though if we consider that this number is based on self-reported data and that not every fraudulent invoice is detected let alone reported, we can safely conclude that the real number is likely to be far larger.",{"type":48,"content":1841},[1842],{"text":1843,"type":52},"Reported cases are doubling every 3 years.  While you could argue that this could be chalked up to an increase in reporting and awareness rather than indications of a growing trend, the total dollar value of those reported cases can increase by to a staggering 3200%.  The problem is getting bigger and the perpetrators are getting bolder.",{"type":48,"content":1845},[1846],{"text":1847,"type":52},"How the scam works is that a fraudster will send your company an invoice for non-existent goods or services in the hope that you pay it blindly.  Often the fake invoices are mocked up in a format to match known vendors so it first glance it looks legitimate with only payment account number that’s been changed.  They may have even copied an actual invoice so that the reference details, like customer numbers, dates, invoice number and purchase order number are in fact all correct.  Often these invoices are deliberately valued so that they fall just under the common authority thresholds for Accounts Payable (AP) Staff and mid-tier managers to sign off.  This means that a busy approver will see an invoice from a trusted vendor, check that value within range of normal expectations and within their authority to authorise, and then they will simply approve it and move on.",{"type":48,"content":1849},[1850],{"text":1851,"type":52},"If you are involved in the AP Process for your organisation, whether as part of the AP team or as an approver / budget holder, pause here for a moment to reflect on your processes.  Statistically speaking, the higher the number of invoices you receive and the larger the pool of regular suppliers you have, the more likely you are to miss a fake invoice.  Do you know for certain that all the invoices you’ve approved/paid are genuine…?",{"type":48,"content":1853},[1854],{"text":1855,"type":52},"The good news is that while scammers are getting more creative in their methods to fool unwary businesses, AP Automation solutions are getting smarter in their methods of detecting them.",{"type":48,"content":1857},[1858],{"text":1859,"type":52},"Ellby can deploy AP Automation solutions that use a variety of methods for the identification of this kind of fraud which can include:",{"type":1861,"content":1862},"bullet_list",[1863,1874,1885,1896,1907],{"type":1135,"content":1864},[1865],{"type":48,"content":1866},[1867,1871,1872],{"text":1868,"type":52,"marks":1869},"Email Validation",[1870],{"type":824},{"type":1597},{"text":1873,"type":52},"Ensure that the incoming senders email address matches the known address of the vendor.",{"type":1135,"content":1875},[1876],{"type":48,"content":1877},[1878,1882,1883],{"text":1879,"type":52,"marks":1880},"Duplicate Checking",[1881],{"type":824},{"type":1597},{"text":1884,"type":52},"Automatic checking the invoice header information against already received invoices.",{"type":1135,"content":1886},[1887],{"type":48,"content":1888},[1889,1893,1894],{"text":1890,"type":52,"marks":1891},"Payment Account Number",[1892],{"type":824},{"type":1597},{"text":1895,"type":52},"Checking that the payment account number on the invoice matches the account number you have on record. You can also validate that the account is for a correct bank code and matches the format of a known bank account number.",{"type":1135,"content":1897},[1898],{"type":48,"content":1899},[1900,1904,1905],{"text":1901,"type":52,"marks":1902},"Purchase Orders",[1903],{"type":824},{"type":1597},{"text":1906,"type":52},"Encourage your vendors cite your purchase order number and cross check it against open PO’s in the finance system.",{"type":1135,"content":1908},[1909,1915],{"type":48,"content":1910},[1911],{"text":1912,"type":52,"marks":1913},"Third-Party Checking Services",[1914],{"type":824},{"type":48,"content":1916},[1917],{"text":1918,"type":52},"Automatically checking your supplier's invoice details against a third-party service that maintains correct company billing details. ",{"type":48,"content":1920},[1921],{"text":1922,"type":52},"If any of these kinds of checks fail, or if the content extracted from the invoice doesn’t match known values, the invoices can automatically be flagged as suspect and routed to the appropriate person/team to check.",{"type":48,"content":1924},[1925,1927,1932],{"text":1926,"type":52},"If you would like to have a chat about how we can help add some of these checks and balances to your AP process, please don’t hesitate to",{"text":1928,"type":52,"marks":1929}," ",[1930],{"type":1779,"attrs":1931},{"class":20},{"text":1933,"type":52,"marks":1934},"contact us.",[1935],{"type":208,"attrs":1936},{"href":1656,"uuid":1937,"anchor":101,"target":101,"linktype":144},"118ad499-a996-46b8-9382-488273f5c5fe",{"_uid":1939,"width":20,"height":94,"component":95},"a96a8ca3-d768-42af-b7bd-99276fe90808",{"_uid":1941,"pages":767,"title":768,"spacing":20,"subtitle":769,"component":90,"page_path":91,"description":20,"heading_color":20,"heading_style":20,"background_color":20},"f1e384af-25cf-4408-b10c-721d735facf9",{"_uid":1943,"width":20,"height":94,"component":95},"61c123d3-c6c4-4f18-99be-637589cf8f54",[1945],{"_uid":98,"title":1946,"no_index":25,"og_image":1947,"component":103,"no_follow":25,"description":1949,"image_param":104},"How to Avoid Fake Invoice Scams and Safeguard Your Business",{"id":1823,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":1824,"copyright":20,"fieldtype":23,"meta_data":1948,"is_private":25,"is_external_url":25},{},"Fake invoice scams are on the rise. Learn how to protect your business through key technologies and techniques, while improving accuracy in your processes.","avoiding-fake-invoice-scams","company/education/articles/avoiding-fake-invoice-scams",70,[],"83303008-ecd3-42a5-a7b6-f30f7571589a","2022-04-28T07:23:43.400Z",[],{"name":1958,"created_at":638,"published_at":1959,"updated_at":1960,"id":1961,"uuid":1962,"content":1963,"slug":2087,"full_slug":2088,"sort_by_date":101,"position":2089,"tag_list":2090,"is_startpage":25,"parent_id":673,"meta_data":101,"group_id":2091,"first_published_at":1080,"release_id":101,"lang":113,"path":101,"alternates":2092,"default_full_slug":101,"translated_slugs":101},"4 Tips to De-risk your AP Automation Project","2024-07-31T01:21:58.152Z","2024-07-31T01:21:58.184Z",499107723,"62700170-8d47-4a89-a50f-fc525b2e7cd3",{"_uid":13,"body":1964,"meta":2081,"component":105},[1965,1970,2079,2080],{"_uid":1553,"date":20,"image":1966,"title":1958,"author":801,"component":802},{"id":1967,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":1968,"copyright":20,"fieldtype":23,"meta_data":1969,"is_private":25,"is_external_url":25},16619299,"https://a.storyblok.com/f/289556/5600x3733/fc12a5bf1b/4-tips-to-de-risk-your-ap-automation-project.jpg",{},{"_uid":687,"data":1971,"name":764,"component":765,"reduced_width":66},[1972,1973,2078],{"_uid":690,"width":20,"height":94,"component":95},{"_uid":807,"text":1974,"component":1063},{"type":45,"content":1975},[1976,1980,1984,1988,1995,2001,2005,2009,2013,2017,2021,2028,2032,2036,2040,2046,2050,2056,2060,2071],{"type":48,"content":1977},[1978],{"text":1979,"type":52},"Accounts Payable Automation is the process of re-engineering the accounts payable process to create and improve efficiencies. More often than not it involves digitisation and centralisation of a process that is currently manual and paper-centric. When done correctly an AP Automation project is not just automation of the current process, it is a complete re-imagining of the process.",{"type":48,"content":1981},[1982],{"text":1983,"type":52},"Organisations are drawn towards AP automation projects because they offer a very large set of potential benefits. These benefits include cost reductions, accuracy improvements, resource reallocation, improved cash management, access to early payment discounts, avoidance of late payment penalties, improved vendor relationships and increased staff satisfaction just to name a few.",{"type":48,"content":1985},[1986],{"text":1987,"type":52},"Unfortunately for most organisations they need to run a change project before they can access those benefits. This can be challenging as history tells us that approximately 50% of change projects lead to frustrated delivery (failure to deliver on time, to budget and / or the full scope) or completely failed delivery.",{"type":48,"content":1989},[1990,1992],{"text":1991,"type":52},"We have put together our top tips to avoid being in the 50%. Here they are;",{"text":1928,"type":52,"marks":1993},[1994],{"type":824},{"type":48,"content":1996},[1997],{"text":1998,"type":52,"marks":1999},"1. People Leadership.",[2000],{"type":824},{"type":48,"content":2002},[2003],{"text":2004,"type":52},"It should come as no surprise that people leadership sits at number 1 in our list. Despite the significant advances in labour management since the Industrial Age we are still seriously deficient in the way we lead our most valuable resource through these change projects.",{"type":48,"content":2006},[2007],{"text":2008,"type":52},"If you want to improve your people outcomes on a project then you need to start the communication about the project (what it is, why it is needed, how it will impact the individuals etc.) with the team early on and where possible engage them in some of the decision making. It is important that organisations also let the team know what the non-negotiables for the project are. Allowing team members to think they can change an outcome that is a non-communicated non-negotiable is just a waste of energy that will become a massive de-motivator for the individual when they eventually work out that it is non-negotiable. For this I will use the Bus analogy. The team need to know that the bus they are on is going to a new destination. They need to know that the destination is not open for debate, however, what is open for debate is some of the semantics relating to the journey. e.g. which seat they will take, will there be stops on the way etc. Having the courage to engage the team early will lead to superior project outcomes.",{"type":48,"content":2010},[2011],{"text":2012,"type":52},"Your project team will need good levels of Executive Support. The key people on the project need to know they have the backing of the executives. They need decisions made in a timely manner and required resources made available to ensure success. They also need executives to step in where needed and remove roadblocks.",{"type":48,"content":2014},[2015],{"text":2016,"type":52},"Engage your IT department early. In our experience the IT department will be a great ally on a project like this if they are engaged early and are able to make sure their input is heard. The modern IT department is usually very concerned with delivering business value and they will want input. On the contrary, bringing the IT department in late will lead to your frustration as you have to wait while they go about their normal checks and balances.",{"type":48,"content":2018},[2019],{"text":2020,"type":52},"The final people leadership tip we have is to look after your Subject Matter Expert (SME). Most organisations have a person that is central to the successful operation of the current AP process. This person will be in high demand as you set about planning an automation project. They need to provide significant input into the project. The problem is that these key resources are generally already over-utilised in their normal working week. Having them contribute a significant effort to your project will leave a big hole in the current process that will cause many issues. What normally happens is the day-to-day operational issues take priority on the project and the project slips well out into the future. Good leadership here plans for this resource issue by back training other resources into some of the key components of the SME’s current role. That allows them to be freed up to participate in the new automaton project without significant negative impacts to the organisation.",{"type":48,"content":2022},[2023,2027],{"text":2024,"type":52,"marks":2025},"2. Consider Cloud Deployment",[2026],{"type":824},{"text":1526,"type":52},{"type":48,"content":2029},[2030],{"text":2031,"type":52},"Research* has shown that cloud delivered AP solutions are 100% more likely to deliver real time visibility into an organisations cash position. This is just one of the benefits that organisations can enjoy when they choose a cloud deployment model.",{"type":48,"content":2033},[2034],{"text":2035,"type":52},"A cloud deployment model will provide stakeholders access to information when they want it from anywhere in the world. Any modern cloud based solution will offer mobile access to information as well as allowing staff to process their workflow tasks on their mobile device as well.",{"type":48,"content":2037},[2038],{"text":2039,"type":52},"A less known but hugely compelling reason to choose cloud deployed solutions for AP processing is based around the skills required to maintain that type of solution. Corporate IT Departments have many IT skills but few of them are specialists in document capture, document management, workflow and data integration. When these technologies are deployed in the cloud your cloud hosting partner will have these skills. That way when there is an issue you can rest assured that the right resources with the right skills will get it resolved quickly.",{"type":48,"content":2041},[2042],{"text":2043,"type":52,"marks":2044},"3. Choose an Integration Capable Solution.",[2045],{"type":824},{"type":48,"content":2047},[2048],{"text":2049,"type":52},"Even if your first project stage does not require integration with your ERP, it will likely be a future need. AP automation solutions that provide maximum ROI need to access vendor, PO, receipting and other critical information from the ERP so that they can make informed approval routing decisions. They will also need to be able to pass electronic invoice data back into the ERP so that human labour is not needed to do it. None of this can happen if your solution does not have a strong integration capability.   This capability will also be essential if you plan to use the implemented platform to automate other key business processes. e.g. HR Automation, Contract Management, Customer Service Processes. In the information Age companies that are able to effectively connect their technology have a significant advantage over those that cannot.",{"type":48,"content":2051},[2052],{"text":2053,"type":52,"marks":2054},"4. Partner with a Trusted Advisor.",[2055],{"type":824},{"type":48,"content":2057},[2058],{"text":2059,"type":52},"Generally an organisation will only run one AP Automation project and it is impossible for it to be a core skill of the organisation. There are a number of companies, like ours, that do plenty of these projects. Probably the biggest influence on your potential success will be the quality of the partner you choose to do the project with. Engaging a company like ours will enable you to tap into decades of process re-engineer and technology deployment experience.  When deployed for your benefit this experience will underwrite the risk associated with running such a large change program.",{"type":48,"content":2061},[2062,2064,2070],{"text":2063,"type":52},"Hopefully these tips help you deliver a successful AP Automation project. If you would like to meet with us to discuss your specific project please email us at ",{"text":2065,"type":52,"marks":2066},"sales@ellby.com",[2067],{"type":208,"attrs":2068},{"href":2065,"uuid":101,"anchor":101,"target":253,"linktype":2069},"email",{"text":1526,"type":52},{"type":48,"content":2072},[2073],{"text":2074,"type":52,"marks":2075},"*Ref. Aderdeen Group 2015, Bring Invoice Processing Costs Back to Earth with AP Automation in the Cloud.",[2076],{"type":2077},"italic",{"_uid":1065,"width":20,"height":94,"component":95},{"_uid":1067,"pages":767,"title":768,"subtitle":769,"component":90,"page_path":91,"description":20,"heading_style":66},{"_uid":1069,"width":20,"height":94,"component":95},[2082],{"_uid":98,"title":2083,"no_index":25,"og_image":2084,"component":103,"no_follow":25,"description":2086,"image_param":104},"Tips to De-Risk Your AP Automation Project for Success",{"id":1967,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":1968,"copyright":20,"fieldtype":23,"meta_data":2085,"is_private":25,"is_external_url":25},{},"All successful accounts payable automation projects consider these tips: 1. People leadership 2. Cloud deployment 3. Integration capable 4. Trusted advisor","4-tips-to-de-risk-your-ap-automation-project","company/education/articles/4-tips-to-de-risk-your-ap-automation-project",80,[],"bf308cfb-fe8b-4bc1-a646-f38f59773c5f",[],{"name":2094,"created_at":2095,"published_at":2096,"updated_at":2097,"id":2098,"uuid":2099,"content":2100,"slug":2436,"full_slug":2437,"sort_by_date":101,"position":2438,"tag_list":2439,"is_startpage":25,"parent_id":673,"meta_data":101,"group_id":2440,"first_published_at":2441,"release_id":101,"lang":113,"path":101,"alternates":2442,"default_full_slug":101,"translated_slugs":101},"What is PEPPOL and What Will it Do For My Business?","2024-07-04T23:39:48.988Z","2024-07-31T01:21:58.738Z","2024-07-31T01:21:58.785Z",519321645,"87b96f13-49ed-48be-937d-47402b5a50a3",{"_uid":13,"body":2101,"meta":2430,"component":105},[2102,2107,2426,2428],{"_uid":1553,"date":20,"image":2103,"title":2094,"author":801,"component":802},{"id":2104,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":2105,"copyright":20,"fieldtype":23,"meta_data":2106,"is_private":25,"is_external_url":25},16619285,"https://a.storyblok.com/f/289556/6000x4000/d7e57ab008/pexels-fauxels-3184339.jpg",{},{"_uid":687,"data":2108,"name":764,"component":765,"reduced_width":66},[2109,2110,2424],{"_uid":690,"width":20,"height":94,"component":95},{"_uid":807,"text":2111,"component":1063},{"type":45,"content":2112},[2113,2117,2121,2125,2129,2133,2140,2144,2148,2152,2159,2163,2167,2171,2175,2179,2184,2188,2192,2196,2201,2205,2209,2213,2217,2221,2228,2232,2236,2243,2247,2251,2255,2259,2266,2270,2274,2278,2282,2286,2293,2297,2301,2305,2309,2316,2320,2341,2348,2352,2356,2360,2364,2371,2375,2379,2383,2390,2394,2398,2402,2406,2413],{"type":48,"content":2114},[2115],{"text":2116,"type":52},"E-invoicing has existed for a while, following the trend of activities moving online.",{"type":48,"content":2118},[2119],{"text":2120,"type":52},"Nevertheless, the digitisation of procurement has not gained expected popularity due to e-invoicing platforms not finding a common ground by adhering to a specific framework.",{"type":48,"content":2122},[2123],{"text":2124,"type":52},"PEPPOL is a European Union standard used to exchange electronic documents among registered members within the network.",{"type":48,"content":2126},[2127],{"text":2128,"type":52},"With the Australian and New Zealand governments'’ adoption of PEPPOL, along with other non-European countries, the standard is now being referred to as a global one.",{"type":48,"content":2130},[2131],{"text":2132,"type":52},"With this standard, Australasian business owners can adequately maintain a productive business relationships with international trading partners.",{"type":720,"attrs":2134,"content":2135},{"level":827},[2136],{"text":2137,"type":52,"marks":2138},"What is e-invoicing?",[2139],{"type":824},{"type":48,"content":2141},[2142],{"text":2143,"type":52},"E-invoicing, also referred to as electronic invoicing, is a billing method where a buyer and supplier exchange an invoice electronically through the use of fixed structured data exchange. This is in contrast to the traditional paper invoices sent via mail.",{"type":48,"content":2145},[2146],{"text":2147,"type":52},"B2B (Business-to-business) trading partners operate e-invoicing in two ways. The first is through a point-to-point connection between buyer and seller.",{"type":48,"content":2149},[2150],{"text":2151,"type":52},"Another option is through a network like PEPPOL which connects a web of buyers and sellers. Here, the invoices are electronically exchanged between members of the PEPPOL network via a secure portal.",{"type":720,"attrs":2153,"content":2154},{"level":722},[2155],{"text":2156,"type":52,"marks":2157},"THE COMMON PROBLEM BUSINESSES FACE WITH E-INVOICING",[2158],{"type":824},{"type":48,"content":2160},[2161],{"text":2162,"type":52},"There are many e-invoicing platforms today, numbering hundreds. Each has its own format for storing information.",{"type":48,"content":2164},[2165],{"text":2166,"type":52},"As such, existing e-invoicing platforms do not necessarily benefit businesses because of the lack of a standard.",{"type":48,"content":2168},[2169],{"text":2170,"type":52},"This makes it frustrating, time-consuming, and costly for trading partners to exchange electronic business documents.",{"type":48,"content":2172},[2173],{"text":2174,"type":52},"The inconvenient route to facilitate this would be that a seller convinces every buyer to download and install the electronic invoicing platform they use or visa versa.",{"type":48,"content":2176},[2177],{"text":2178,"type":52},"This is unsustainable for both parties where they have significant B2B business relationships that need this service implemented.",{"type":720,"attrs":2180,"content":2181},{"level":827},[2182],{"text":2183,"type":52},"Why should there be a standard for e-invoicing?",{"type":48,"content":2185},[2186],{"text":2187,"type":52},"An enabler for successful e-invoicing is that both the buyer's and sender's computing systems need to be able to read the electronic business document.",{"type":48,"content":2189},[2190],{"text":2191,"type":52},"While it is easy for humans to read an e-invoice regardless of the format, e-invoicing platforms are often programmed to only read the invoices generated on their platform.",{"type":48,"content":2193},[2194],{"text":2195,"type":52},"This poses a problem when both business partners on either end of the exchange use different platforms. It is, therefore, pertinent that there be a standard for e-invoicing.",{"type":720,"attrs":2197,"content":2198},{"level":827},[2199],{"text":2200,"type":52},"An overview of PEPPOL",{"type":48,"content":2202},[2203],{"text":2204,"type":52},"PEPPOL is short for Pan-European Public Procurement Online. It is a European Union standard designed to simplify electronic transactions.",{"type":48,"content":2206},[2207],{"text":2208,"type":52},"Many companies across Europe and the world have adopted the PEPPOL standard. Such countries include Canada, New Zealand, Singapore, and the USA.",{"type":48,"content":2210},[2211],{"text":2212,"type":52},"Australia adopted PEPPOL in 2019. Although PEPPOL e-invoicing is not yet compulsory in Australia, the federal government directed that the PEPPOL framework be adopted by all commonwealth government agencies by July 2022.",{"type":48,"content":2214},[2215],{"text":2216,"type":52},"As of the 1st of July, these agencies were expected to pay their suppliers, who also use e-invoicing, within 5 business days. Failure to fulfil this would mean that they pay interest to the suppliers.",{"type":48,"content":2218},[2219],{"text":2220,"type":52},"The goal of the mandatory adoption of PEPPOL e-invoicing by commonwealth government agencies is to fast-track its widespread use among private companies, especially those that are trading partners with the government.",{"type":720,"attrs":2222,"content":2223},{"level":722},[2224],{"text":2225,"type":52,"marks":2226},"WHAT IS PEPPOL USED FOR?",[2227],{"type":824},{"type":48,"content":2229},[2230],{"text":2231,"type":52},"PEPPOL is an international network that gives companies the room to conveniently trade electronic business documents with individuals registered in the PEPPOL network.",{"type":48,"content":2233},[2234],{"text":2235,"type":52},"39 countries worldwide use PEPPOL, including the Australian and New Zealand government agencies and the private sector.",{"type":720,"attrs":2237,"content":2238},{"level":722},[2239],{"text":2240,"type":52,"marks":2241},"WHAT IS PEPPOL E-INVOICING?",[2242],{"type":824},{"type":48,"content":2244},[2245],{"text":2246,"type":52},"Like other procurement documents, PEPPOL invoices can be used to exchange electronic documents, confirm orders, catalog goods, and shipping documents.",{"type":48,"content":2248},[2249],{"text":2250,"type":52},"This standard makes it easier for companies to trade internationally without the restriction that comes with country-specific standards.",{"type":48,"content":2252},[2253],{"text":2254,"type":52},"Right now, business trading partners can choose either PEPPOL specifications or the national standard of the country they are operating in/sending an invoice to.",{"type":48,"content":2256},[2257],{"text":2258,"type":52},"However, clear indications show that the latter may phase out soon.",{"type":720,"attrs":2260,"content":2261},{"level":827},[2262],{"text":2263,"type":52,"marks":2264},"How does PEPPOL work?",[2265],{"type":824},{"type":48,"content":2267},[2268],{"text":2269,"type":52},"The European Union sets a regulation that e-invoices must follow in order to qualify to be sent via the PEPPOL network.",{"type":48,"content":2271},[2272],{"text":2273,"type":52},"All public authorities and private companies in the network can accept it as long as it follows the standard. PEPPOL facilitates data exchange between business finance systems.",{"type":48,"content":2275},[2276],{"text":2277,"type":52},"Unlike traditional methods, business documents like PDF invoices need not be manually uploaded into a finance system or scanned with Optical Character Recognition (OCR) software solutions.",{"type":48,"content":2279},[2280],{"text":2281,"type":52},"If you wish to receive or send electronic invoices and other documents using PEPPOL standards, you need to be connected to an Access Point.",{"type":48,"content":2283},[2284],{"text":2285,"type":52},"PEPPOL Access Points are available for you to be certain that your invoices are sent correctly.",{"type":720,"attrs":2287,"content":2288},{"level":722},[2289],{"text":2290,"type":52,"marks":2291},"WHAT ARE PEPPOL ACCESS POINTS?",[2292],{"type":824},{"type":48,"content":2294},[2295],{"text":2296,"type":52},"PEPPOL Access Points are your direct link to the PEPPOL network.",{"type":48,"content":2298},[2299],{"text":2300,"type":52},"As a buyer, you need to choose an Access Point service provider that is suited to your kind of business.",{"type":48,"content":2302},[2303],{"text":2304,"type":52},"All service providers operate under the PEPPOL network, so buyers and sellers need not necessarily use your exact PEPPOL service providers.",{"type":48,"content":2306},[2307],{"text":2308,"type":52},"Your recipient would receive e-invoices that are ready for processing on arrival.",{"type":720,"attrs":2310,"content":2311},{"level":722},[2312],{"text":2313,"type":52,"marks":2314},"WHERE TO FIND ACCESS POINT PROVIDERS",[2315],{"type":824},{"type":48,"content":2317},[2318],{"text":2319,"type":52},"There are hundreds of certified Access Points worldwide to pick from. Private businesses can choose one of the three options suited to them.",{"type":1130,"attrs":2321,"content":2322},{"order":1132},[2323,2329,2335],{"type":1135,"content":2324},[2325],{"type":48,"content":2326},[2327],{"text":2328,"type":52},"You could procure an ERP system that operates within the PEPPOL network. This allows you to create and send invoices directly in your usual set-up. This option is most suited for small businesses.",{"type":1135,"content":2330},[2331],{"type":48,"content":2332},[2333],{"text":2334,"type":52},"Another option is to directly integrate PEPPOL with whatever accounting software you are using. This can be done by getting an Access Point as a service provider. Large businesses would benefit more from this.",{"type":1135,"content":2336},[2337],{"type":48,"content":2338},[2339],{"text":2340,"type":52},"VAN operators and ERP vendors can obtain access to a ready-to-use PEPPOL access point as white-label service providers.",{"type":720,"attrs":2342,"content":2343},{"level":827},[2344],{"text":2345,"type":52,"marks":2346},"The structure of PEPPOL network",[2347],{"type":824},{"type":48,"content":2349},[2350],{"text":2351,"type":52},"PEPPOL invoicing operates a four corner model. This process involves 4 parties: your business, your access point, your recipient's business, and your recipient's access point.",{"type":48,"content":2353},[2354],{"text":2355,"type":52},"Here is how it works:",{"type":48,"content":2357},[2358],{"text":2359,"type":52},"You send an e-invoice or electronic document to your Access Point.",{"type":48,"content":2361},[2362],{"text":2363,"type":52},"They transfer the document to your recipient's Access Point. In turn, your recipient's access point service provider forwards it to them.",{"type":720,"attrs":2365,"content":2366},{"level":722},[2367],{"text":2368,"type":52,"marks":2369},"WHAT IS A PEPPOL AUTHORITY?",[2370],{"type":824},{"type":48,"content":2372},[2373],{"text":2374,"type":52},"A PEPPOL Authority helps to ensure that an access point provider meets the service technical specifications. They set national standards for the design and content of PEPPOL documents.",{"type":48,"content":2376},[2377],{"text":2378,"type":52},"They align with OpenPEPPOL, an international non-profit organization that develops and disburses PEPPOL specifications to Europe and other countries across the world.",{"type":48,"content":2380},[2381],{"text":2382,"type":52},"There are 13 PEPPOL authorities across 13 different countries worldwide.",{"type":720,"attrs":2384,"content":2385},{"level":827},[2386],{"text":2387,"type":52,"marks":2388},"Why is PEPPOL important for your business?",[2389],{"type":824},{"type":48,"content":2391},[2392],{"text":2393,"type":52},"Businesses that adopt electronic invoicing find that the automation that comes with this method makes sending electronic business documents more convenient and fast.",{"type":48,"content":2395},[2396],{"text":2397,"type":52},"In addition, adopting the PEPPOL framework would simplify your business procurement processes, reduce administrative delay, limit errors typical of manual processing, and increase the accuracy of budget and financial reporting.",{"type":48,"content":2399},[2400],{"text":2401,"type":52},"A ripple effect is that payments and order resolution would happen faster. It would also significantly save costs.",{"type":48,"content":2403},[2404],{"text":2405,"type":52},"Hence, the importance of PEPPOL e-invoicing for businesses cannot be overemphasized.",{"type":720,"attrs":2407,"content":2408},{"level":827},[2409],{"text":2410,"type":52,"marks":2411},"Integrating PEPPOL e-invoicing into your business processes",[2412],{"type":824},{"type":48,"content":2414},[2415,2417,2422],{"text":2416,"type":52},"We are experts in PEPPOL adoption.  Feel free to ",{"text":1652,"type":52,"marks":2418},[2419],{"type":208,"attrs":2420},{"href":1656,"uuid":202,"anchor":101,"target":253,"linktype":144,"story":2421},{"name":205,"id":206,"uuid":202,"slug":207,"url":207,"full_slug":207,"_stopResolving":66},{"text":2423,"type":52}," for further help with this.",{"_uid":2425,"width":20,"height":94,"component":95},"fd49e3f1-dc18-4209-8bb2-839716774ac2",{"_uid":2427,"pages":767,"title":768,"hidden":25,"spacing":20,"subtitle":769,"component":90,"page_path":91,"description":20,"heading_color":20,"heading_style":20,"background_color":20},"28d77033-0f9f-4015-bab5-6cc73afa8e04",{"_uid":2429,"width":20,"height":94,"component":95},"187aea93-1d2e-4a23-aee3-409dd415ab6c",[2431],{"_uid":98,"title":2432,"no_index":25,"og_image":2433,"component":103,"no_follow":25,"description":2435,"image_param":104},"What is PEPPOL and What Will it do for my Business?",{"id":2104,"alt":20,"name":20,"focus":20,"title":20,"source":20,"filename":2105,"copyright":20,"fieldtype":23,"meta_data":2434,"is_private":25,"is_external_url":25},{},"PEPPOL's network enables simple and efficient eInvoice exchange, eliminating paper invoicing for your business and bringing it into the future.","what-is-peppol-and-what-will-it-do-for-my-business","company/education/articles/what-is-peppol-and-what-will-it-do-for-my-business",90,[],"238e97bd-3aa1-456d-9f55-bd22d595039b","2022-04-26T06:30:28.908Z",[],1779154370480]